Last Updated: July 3, 2026

Thank you for shopping with ShopNShip, available at shopnship.shop. We are committed to delivering your orders safely, quickly, and reliably. Please review the details of our shipping process below.

1. Order Cut-Off Time

Orders placed before 1:00 PM EST (Monday–Friday) are processed the same business day.

Orders placed after this time will begin processing on the next business day.

2. Processing Time

All orders are processed within 0–1 business days (Monday–Friday).

Processing times may be slightly extended during holidays, peak shopping seasons, or promotional events.

3. Estimated Delivery Time

Most orders are delivered within 5–9 business days (Monday–Friday) after shipment, depending on your location and the shipping carrier.

4. Shipping Cost

We proudly offer Free Shipping on all orders within the United States.

5. Shipping Carriers

To ensure safe and timely delivery, we work with trusted shipping carriers, including:

  • USPS
  • UPS
  • FedEx

The shipping carrier for your order is selected automatically based on your delivery location and shipping requirements.

6. Order Handling & Tracking

After placing your order, you will receive an order confirmation email acknowledging your purchase.

Once your order has been shipped, we will send a second email containing your tracking number so you can monitor your package in real time.

7. Delivery Delays

If your order has not arrived within the estimated delivery window, please allow an additional 2 business days for possible carrier delays.

If your package still has not arrived, please contact our support team with your order number, and we will be happy to assist you.

8. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect toy, please contact us at support@shopnship.shop within 7 days of delivery.

Please include:

  • Your order number
  • Clear photos of the item and packaging
  • A brief description of the issue

We will review your request and arrange a replacement or another appropriate resolution as quickly as possible.

9. Order Cancellations

Orders may be cancelled only before processing begins.

To request a cancellation, please contact support@shopnship.shop immediately.

Once processing or shipping has started, cancellations are no longer possible. After delivery, our Refunds & Returns Policy will apply.

10. Customer Support Hours

Monday–Friday: 9:30 AM – 4:00 PM EST

11. Contact Us

If you have any questions regarding shipping, please contact us:

Business Name: ShopNShip

Website: shopnship.shop

Email: support@shopnship.shop

Phone: +1-315-202-9675

Location: United States